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The National Transport and Safety Authority (NTSA) has formally issued a stern warning to all Public Service Vehicle (PSV) operators across Kenya. This follows widespread reports of regulatory violations, particularly concerning the unauthorized modification of vehicles, which the NTSA argues has turned the transport sector into a safety and branding free-for-all.
The authority's patience appears to have worn thin. In no uncertain terms, it has threatened to suspend or revoke licenses for any operator found to be in violation of the prescribed standards under the 2014 PSV regulations.
Central to the NTSA’s concerns is the widespread use of unapproved graffiti, decals, and dark tints on matatus and minibuses. While these modifications are often viewed as cultural or artistic expressions, the NTSA sees them differently: as obstructions to safety and identity verification.
When a PSV is coated in dense artwork or equipped with heavily tinted windows, it becomes nearly impossible to identify the Sacco or operator’s name, route information, or even read the regulatory yellow stripe required by law. This, the NTSA argues, hampers enforcement efforts and allows rogue operators to blend in with the compliant ones.
In a bid to reverse the trend, NTSA has instructed all PSV operators to undertake urgent and comprehensive audits of their fleets. The purpose is twofold: first, to ensure that every vehicle on the road complies with existing operational and safety regulations, and second, to verify that any non-conforming features are removed without delay.
As part of this mandate, operators must ensure that:
1.All vehicles display the licensed Sacco or company name on both sides.
2.Graffiti, obscuring decals, and unauthorized tints are removed.
3.Route details and legal markings remain visible and legible.
4.Only licensed drivers and conductors, properly uniformed and identified, are on duty.
The NTSA has made it abundantly clear that non-compliance will not be tolerated. Vehicles that fail to meet the outlined standards will be subject to a range of disciplinary actions, including impoundment and deregistration. Operators may also face suspension of their licenses, and in some cases, permanent revocation if repeated violations are observed.
This is not a mere threat but a continuation of a recent pattern. In the past, several PSVs and Saccos have faced harsh penalties, including outright suspension from operating due to similar infractions. The message is unmistakable: compliance is now being enforced not as an option, but as an obligation.
The broader objective of this regulatory push is to bring order to what has often been described as a chaotic and unregulated transport system. By reasserting control and reintroducing strict standards, NTSA aims to rebuild public trust in PSVs, reduce road-related incidents, and improve the image of the transport sector in Kenya.
Operators, meanwhile, are urged to treat this not just as a legal requirement, but as a shared responsibility in ensuring that Kenya’s roads are safe and its commuters protected.
Read this related article: NTSA Orders Immediate Removal of Graffiti and Tinted Windows from PSVs
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